Auto Buying Services

by Stephen M. Hague


When it comes to those things in life that many of us hate to do, buying a car is usually near the top of the list.

Sure, everybody likes getting a new car; but very few of us actually enjoy the process. Auto dealers and
salespeople are infamous for having the worst reputation among service "professionals" in any industry.

Using a dependable auto buying service makes car buying easy and quite painless. Of course you'll still be
spending money, but you'll save yourself time, aggravation, and with the right professional, a lot of money.

There are different types of auto buying services available and which kind to use depends on your particular
situation and how you feel about each type.

A good auto buying service will charge a low flat fee and work exclusively for the customer.
It's important to make this distinction because many auto broker's and so called buyer's agents get paid by their
customer AND the auto dealer.

We feel that this practice, although widespread, is not fair to our customers. We are working exclusively for each
of our customers and have no relationship with any of the dealerships we work with throughout the country.

We're working to get our customers the best deal possible and by taking money from the dealership as well as
the customer we feel constitutes a conflict of interest.

A skilled auto buying service practitioner will be a professional who understands the car buying process, is a
great negotiator, and above all has the best interests of the customer in mind.

There are many auto buying agents and services that proclaim that they are former auto salespeople or that
they have worked in an auto dealership and therefore they are experts.

To us, that's like saying, "I used to be a bank robber and now I'm a police officer."  Would you put your trust in
that person working for you?

Make sure that you are comfortable with the service you use by looking at their website for customer
testimonials, media coverage, and any special certifications in purchasing or negotiation.

You are trying to find a professional that you can trust so there is also merit in what the provider says to you
and how he or she says it.

Do they sound like the stereotypical used car salesperson or instead, someone who speaks and acts
professionally and has your best interest in mind?

Are there frequent misspellings of words and sentences that don’t make sense on their website and personal
e-mails? Not everyone needs to be a grammatical genius, but these signs can be a reflection of someone that
rushes through things and doesn’t pay attention to details.
Certainly not the type of professional you want assisting you in spending thousands of dollars.

A professional auto buying service with standard service plans is usually sufficient for most customers looking to
purchase a vehicle.  

This type of service should offer the following:

1. They should be able to help you choose the best vehicle for you if necessary.

2. They should be able to find the exact vehicle you are looking for at a dealership in your area with the color of
your choice and with the options that you want.

3. They should know the exact dealer cost of the vehicle (not invoice cost), with options.

4. They should know what incentives or special financing rates are available.

5. If you are planning to trade-in another vehicle, they should be able to provide assistance with that transaction
also.

6. They should personally negotiate the best deal possible on the price of the vehicle, not just obtain multiple
dealer quotes.

7. They should review and negotiate any proposed fees.

8. They should review all paperwork to insure that no hidden costs or fees are added.

9. They should also spend as much time working with you to answer questions, share safety, insurance, or
other information with you.

10. They should provide anything else that you need to make it as pleasant a process as possible – all at no
extra charge.

If you choose a professional auto buying service, there's no better way to purchase or lease your next vehicle.
At the conclusion of the process, you will have saved time, aggravation, and most importantly a great deal of
money.
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